Professional Tree Care You Can Trust

1. Service Agreement

By engaging Reliable Roots for tree care and landscaping services, you agree to these terms and conditions. Our services are provided by certified arborists and licensed professionals.

2. Service Scope

We provide tree care, root management, landscaping, and related services as agreed upon in writing. All work is performed according to industry standards and local regulations.

3. Payment Terms

Payment is due upon completion of services unless otherwise agreed. We accept various payment methods and provide detailed invoices for all work performed.

4. Liability and Insurance

Reliable Roots is fully licensed and insured. We maintain comprehensive liability insurance and workers' compensation coverage for all team members.

5. Warranty

We guarantee our workmanship and will address any issues related to our services. Plant materials carry standard nursery warranties where applicable.

6. Cancellation Policy

Services may be cancelled with 24-hour notice. Emergency services may have different cancellation terms due to resource allocation.

Information We Collect

We collect information you provide when requesting services, including name, contact information, and property details necessary for service delivery.

How We Use Your Information

Your information is used to provide requested services, schedule appointments, send service updates, and maintain customer records for future service needs.

Information Sharing

We do not sell or share your personal information with third parties except as necessary to provide services (such as permit applications) or as required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Communication Preferences

You may opt out of promotional communications at any time. Service-related communications are necessary for business operations.

Contact Information

For privacy-related questions or concerns, contact us at [email protected] or call our main office during business hours.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our site is used.

Types of Cookies We Use

Essential Cookies: Necessary for basic website functionality, including form submissions and security features.

Analytics Cookies: Help us understand how visitors interact with our website to improve user experience.

Preference Cookies: Remember your choices and settings for future visits.

Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality and user experience.

Third-Party Cookies

We may use third-party services for analytics and marketing. These services may set their own cookies subject to their privacy policies.

Updates to This Policy

We may update this cookie policy periodically. Changes will be posted on this page with an updated effective date.